When you interact with our Site, we receive and store certain personally non-identifiable information. This type of information, which is collected passively using various technologies, cannot be used to specifically identify you.
In addition, like many other website owners, we use automated data collection tools such as Cookies to collect certain information when you visit the Site. “Cookies” are small text files that are placed on your hard drive by a Web server when you access our Site. We may use both session Cookies and persistent Cookies to identify that you’ve logged in to the Services and to tell us how and when you interact with our Services. If you do not wish to receive Cookies, or want to be notified when they are placed, you may set your browser to do so, if your browser allows it. If you choose not to accept our Cookies, you will not be able to use all of the features of the Site.
If you create an account to use our Services, we’ll collect certain information that can be used to identify you, such as your name, email address, postal address and phone number (“Personal Data”). In order to answer your questions or fulfill your requests, we may need to ask you for your Personal Data.
When you apply for an unlock code, we will collect information about you and your device. This information includes, for example, Personal Data about you and your location and the serial number of the device. Additionally, you may elect to use any of the network planning and management services offered on our Site, including our Network Design Tools and Network Management System (collectively, “Mimosa Cloud Services”) by establishing an account with us. If you do, Mimosa will collect information about your network and the devices attached to it, such as the following: (i) MAC address, (ii) device type, (iii) operating system, (iv) geo-location information, and (v) network traffic information (e.g., hostnames, protocols, port numbers, and IP addresses). For Mimosa devices that use Global Positioning System (GPS) technology, we may transmit certain geo-location information about those devices (and the network(s) on which they are running) to Google and other third party geo-location services, which in turn provides us with related geo-location information that we store and make available to you as described above.
Any non-personal information we collect from your use of the Site, whether through Cookies or otherwise, may be used and pooled with other information to track, for example, the total number of visitors to our Site, the number of visitors to each page of our Site, the domain names of our visitors’ Internet service providers, and how our users use and interact with the Site. We may provide aggregate statistics about our customers, traffic patterns and related site information to reputable third parties, but these statistics will include no personally identifying information.
If you provide Personal Data for a certain reason, we may use the Personal Data in connection with the reason for which it was provided. For instance, if you contact us by e-mail, we will use the Personal Data you provide to answer your question or resolve your problem.
Mimosa is not in the business of selling your information, and we do not sell our customer lists or any Personal Data you have disclosed to us to third parties. We consider this information to be a vital part of our relationship with you. We may, however, disclose information to certain third parties if you consent to us doing so, as well as in the following specific circumstances:
We offer you choices regarding the collection, use and sharing of your Personal Data and we’ll respect the choices you make. Please note that if you decide not to provide us with the Personal Data that we request, you may not be able to access all of the features of the Services.
You can access and modify the Personal Data associated with your account by emailing us at firstname.lastname@example.org. If you want us to delete your Personal Data and your account, please contact us at with your request. We’ll take steps to delete your information as soon we can, but some information may remain in archived/backup copies for our records or as otherwise required by law.
Mimosa takes reasonable administrative, physical and electronic measures designed to protect the information that we collect from or about you (including your Personal Data) from unauthorized access, use or disclosure. Please be aware, however, that no method of transmitting information over the Internet or storing information is completely secure. Accordingly, we cannot guarantee the absolute security of any information.
We currently do not participate in any “Do Not Track” frameworks that would allow us to respond to signals or other mechanisms from you regarding the collection of your Personal Data.
Mimosa does not knowingly collect Personal Data from children under the age of 13. If you have reason to believe that a child under the age of 13 has provided Personal Data through this Site, please contact us, and we will endeavor to delete that information from our databases.
Many of our servers and data centers are located in the United States. If you choose to use the Services from outside the U.S., then you should know that you may be transferring your Personal Data outside of your region and into the U.S. for storage and processing. By providing your Personal Data to us through your use of the Service, you agree to that transfer, storage, and processing in the U.S. Also, we may transfer your data from the U.S. to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating the Services. You should know that each region can have its own privacy and data security laws, some of which may be less stringent than those of your own region.